- Children respond best to simple, honest, age-appropriate explanations that normalise rather than medicalise the process
- Avoid framing therapy as a consequence of bad behaviour or as something that only happens when something is seriously wrong
- Acknowledging your child's feelings about going matters more than persuading them not to have those feelings
- Your own attitude about therapy will significantly influence your child's response to it
Why Start With Yourself?
Before thinking about what to say to your child, it is worth examining your own feelings about the process. Parents who feel anxious, embarrassed, or uncertain about seeking psychological help for their child often convey these feelings without meaning to, and children are remarkably good at reading the emotional temperature of their parents.
If you find yourself framing the visit as a concession or something to be kept quiet, that framing will register. If you treat it as a practical and unremarkable step towards your child feeling better, that register too. Therapy is a form of healthcare. A matter-of-fact, positive approach from you is the single most useful thing you can offer your child before the first session.
What Should You Actually Say?
Children need enough information to feel prepared and safe, but not so much that the conversation becomes more anxiety-provoking than the appointment itself. The explanation should be honest, age-appropriate, and simple.
For young children (roughly ages 4 to 7), a brief explanation works best: "We are going to visit someone who helps children with their feelings. She talks to children and plays with them and helps them when things feel hard." You do not need to specify a diagnosis or explain clinical concepts. The most important thing is that the child feels the appointment is safe and normal.
For older children and pre-teens, more detail is appropriate and helpful: "We are going to see a psychologist. A psychologist is someone who talks to people about thoughts and feelings, and helps figure out what makes things hard and how to make them easier. We want to understand what has been going on for you and get you some support." Being specific about why you are going, without overstating it, is usually reassuring.
For adolescents, honesty and respect for their perspective are paramount. A teenager who feels they are being sent rather than involved is likely to disengage: "I have noticed that things have been difficult for you lately, and I want to make sure you have the right support. I have found someone I think could be helpful and I would like us to at least go once and see what you think." Adolescents are more likely to engage if they feel their autonomy is respected and if the therapist is understood to be their ally, not a monitoring extension of their parents.
What Should You Avoid Saying?
- "You are going because you have been behaving badly" — this frames therapy as a punishment
- "There is nothing to be worried about" — this dismisses the child's feelings rather than validating them
- "You just need to talk about your feelings" — this can feel reductive and vague to older children
- "Do not tell anyone you are going" — this introduces shame and stigma around something that should be normalised
- Lengthy explanations that raise more questions and anxiety than they answer
What If Your Child Refuses to Go?
Resistance is common and expected, particularly from older children and adolescents. Acknowledge it rather than trying to argue it away: "I hear that you do not want to go. It makes sense that you are not sure about it. We are going to go once and then we can talk about how you feel about it afterwards."
Avoid prolonged negotiations before the first appointment. In most cases, children and adolescents who are reluctant before the first session have a very different view after it. The first session is primarily about getting to know the child, not about diving into difficult material, and most children find it less threatening than they anticipated.
What About Confidentiality?
For older children and adolescents in particular, it can be reassuring to know that what they say to their psychologist is private. Explain that the psychologist will not report everything back to you, and that the sessions are a space for them, not a surveillance system. This is both accurate and important for building trust in the therapeutic relationship.
The limits of confidentiality — specifically that a clinician has a duty to respond if safety is a concern — are discussed directly with families and young people at the outset of therapy, in age-appropriate terms.
What If Your Child Has Had a Bad Experience With Therapy Before?
A previous negative therapy experience is one of the more challenging obstacles to re-engaging a child or adolescent with support. The bad experience may have involved a clinician who was not a good fit, an approach that was not appropriate to the child's presentation, sessions that felt pointless or uncomfortable, or simply a context in which the child did not feel safe to speak honestly. Whatever the cause, the experience has shaped the child's expectations, and those expectations need to be addressed directly rather than minimised.
Acknowledge the previous experience without dismissing it: "I know you didn't like going before. That makes sense — not every therapist is right for every person, and it sounds like that one wasn't the right fit for you." This validates the child's experience while opening the door to the possibility that a different experience is possible.
If possible, involve the child in choosing the new therapist. Adolescents in particular are more likely to engage when they have had some agency in the selection. Looking at a clinician's profile together, discussing what approach feels more or less appealing, and agreeing to attend just one session to make a fresh assessment can all reduce the resistance that a prior bad experience generates. It is also worth communicating specifically to the new clinician that there has been a previous difficult therapy experience, so they can be attentive to this in how they approach the first session.
How Involved Should Parents Be During the Therapy Process?
The appropriate level of parental involvement in a child's therapy varies considerably by age, the nature of the presenting difficulties, and the therapeutic approach being used. Getting this balance right matters: too little parent involvement can leave parents feeling excluded and unable to support progress at home; too much can undermine the child's sense that the therapy space is genuinely theirs.
For young children, typically under age eight or nine, parent involvement is usually substantial. The parent may be present for part or all of sessions, and parent training in specific strategies is often a central component of treatment. For this age group, what happens between sessions — at home, with parents — is at least as important as what happens within sessions.
For older children and adolescents, sessions are more typically individual, with the young person and therapist working directly together. Parents may be seen separately for updates on overall progress and to discuss how to support the work at home, without the specific content of the child's sessions being shared. This distinction between the therapist updating parents on broad progress and sharing the content of what the child has said matters enormously for the young person's trust in the therapeutic relationship.
Whatever the specific arrangement, parents are always involved in the initial assessment and goal-setting, and in reviews of progress. The framework is discussed and agreed at the outset, with both the child and the parents, so that everyone understands what to expect.
What Should You Do if Your Child Refuses to Talk During Sessions?
Silence or minimal engagement in early therapy sessions is common, particularly for children and adolescents who have been brought to therapy reluctantly or who are anxious about the process. It is rarely a sign that therapy is not worth continuing. Experienced child therapists are skilled at working with resistance and using the therapeutic relationship itself, rather than verbal disclosure, as the starting point for the work.
For younger children, play-based approaches allow therapeutic work to proceed without the child needing to talk directly about their feelings. The therapist works through the child's play, observation of which is itself clinically informative and therapeutically active. For adolescents, a therapist who is genuinely interested in the young person — in their interests, their perspective, their humour — and who does not push for emotional disclosure before trust is established, often makes more progress than one who drives straight into the presenting problem.
If your child comes out of sessions saying nothing happened or they just sat there, it is worth raising this with the therapist directly rather than concluding that the sessions are not working. The therapist's account of what is happening in the room may be quite different from the child's, and the conversation between parent and therapist about a child who is struggling to engage can itself be a productive part of the therapeutic process.
Speak with our team
CAYA World Clinic offers child and adolescent therapy and psychological assessments in Palm Jumeirah, Dubai. Book a free 15-minute consultation to discuss how we can help.